Ms. Sherer

Review of Borgess Health

My husband and I were involved in a high speed mot...

My husband and I were involved in a high speed motor vehicle accident, and were brought in to Borgess via ambulance as trauma level one patients. They were very kind, reassuring, and gentle with our broken up bodies. They explained everything they were doing, even though there was a lot going on. The staff kept my husband and I updated on each other's conditions every few minutes, and let us see each other once we were stabilized, and ready to be admitted for overnight observation.

Once in observation, the nurses and support staff were amazing. Thank you so much, Stanley, Katy, Tae, and so many others, for making one of the worst nights of my life bearable. Not only was their nursing care absolutely on point, they listened to me, dressed and helped to clean wounds. They really cared about my personal well being, as well as physical well being. Honestly, so did the trauma docs that came by to check on me. There wasn't a single person that was rude or unpleasant, and even though they were busy, they took a little time with me to listen.

The staff at Borgess helped my husband and I on one of the darkest nights, literally and figuratively, of our lives. Sorry, but ER's aren't built for toothaches, they're built for trauma, and this ER worked like a well-oiled machine.