I paid for carpet and installation for my parents ...

I paid for carpet and installation for my parents home. The installation looks great, and price was fair...

However, the installers of this company did damaged my parents bedroom wall during installation. I appreciate that BBFO's management took corrective action to repair which was completed by a very talented and kind handywoman named Sandy (I reccomend her for your repair projects, but I am unsure she'd like her number posted).

Buyer beware, although it is in their policy to review the job done, always inspect the area before and after the service is complete. This would be a five star rating had their middle management carried out their policy, followed-up and followed through without giving me the go around upon my complaint.