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Nancy Yannazzno

4 years ago

Brought my daughter there for alcohol addiction sp...

Brought my daughter there for alcohol addiction spent 2 days in emergency unit, promised a dr would be in to see her No showed up all day. Saw a nurse 1 time come in her room. Had to wait hours for someone to let me know what was going on still we were ignored. Finally got to speak to a detox consultant, and was told all was good and they will make arrangements as soon as they check her insurance. Waited a few hours more. I left thinking that she would be going to the detox unit. When I got home my daughter called me at 12:30 am to say they woke her up to tell her she didn't have insurance. Now this happened earlier when I was there and she told them she did and does have insurance again waiting for them to check again. Finally after another 1/2 hour they told her oh sorry yes you do have insurance. It was so annoying the waiting the mistakes and the un professional care. Any one thinking of going there really should think twice. The ER is the worst. Can't say anything about the hospital it self but I can only imagine. Horrible.

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