Kathryn Brewer Review of AROCON
This company is fantastic. From their customer ser...
This company is fantastic. From their customer service reps ( Brittany is so friendly!) to their technicians (Mikey and Will).
They were very easy to communicate with, both thru text, email and phone. Very prompt. They even called to offer a sooner date for service due to cancellations.
We ended up having to reschedule due to high wind, but they still came out just to double check it wasn't possible, called me from the van to let me know they would need to reschedule. Brittany called to book the new appointment within an hour and they were able to still do the service the same week.
Mikey and Will were the technicians who did the service. They were very polite, very good at explaining the entire process, and wore their masks the entire time. They showed before and after pictures of everything they did, plus emails me copies of everything. They were great at explaining extra services ( such as we had an old satellite dish removed) and offering their annual protection program without it being a pushy sales thing.
We did purchase their annual roof/gutter protection plan because the company was fantastic and we definitely want to continue to use them.
High recommend!
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