Very disrespectful. I rented a room for 40 people ...

Very disrespectful. I rented a room for 40 people for my son's birthday. When we got there a staff member that was behind the desk told us to go to the small room next to the pool. After setting up, we were told that we were in the wrong room. Then a male staff member who sets up the tables said, "I found it kind of weird that you guys just walk in here and start setting up your decorations." I told him that we were directed to this small room by a staff member and he did not believe me or my lady. He looked at us as if we were liers. It was embarrassing. The rest of the day he was completely disrespectful. He gave everyone a bad attitude and was completely unprofessional. I paid over $300 to get disrespected and humiliated in front of my family and guests. I will never go there again. NEVER. Plus, on the application it says that my son, the birthday boy, gets a free pass for a future visit.... I never got it. I also paid for 40 people. They only gave us 13 gift bags. Never again.