Seriously really terrible food, time and service, ...

Seriously really terrible food, time and service, do yourselves a favor and order elsewhere, this was seriously the worst pizza experience i've ever had, first i was told the food would take 30-35 mins, it took just over 1 hour, then when i got the food they messed the food up, didn't give any sauce and gave ranch instead, and the food was cold. I called up let them know my order was wrong and the guy goes "whoa that's a serious issue" being a funny guy, told me they'll give me 1 large pizza next time, then i said dude i just want some pizza sauce nobody here eats ranch, literally repeated the same thing i said are you open? he's like ya we're still taking orders i'm like can you just have one of your guys bring some out here on their way out? he repeated his line. First and last time. Cold soggy bread sticks, cold flavorless pizza worst experience ever. I'm a restaurant owner, not in the pizza business. But i've never had the food be cold, get the order wrong AND horrible service all at the same time. I've never been brushed off so badly as if my order wasn't important like that EVER. They were taking orders but since my order was wrong and i paid already it didn't matter to them. I barely do reviews but they need a strong wake up call if they even try to compare to some of the other places. Waved a free pizza "next time" doesn't cut it.