I have visited Fort Rapids a couple times. The fir...

I have visited Fort Rapids a couple times. The first time the rooms were nasty. Dirty and smelled. The water park was nice so I decided to not stay there and go for the day pass to the water park. After having horrible customer service after every trip, I will never return to Fort Rapids. My family would go 1-2 times a year since I have 3 year old twins. Fort Rapids will be losing out business for the furture. Really sad that the staff (not just one employee, the entire staff) was so rude. Even had to speak with a manager and she was just as rude as her staff.