J

Jim Underschultz

4 years ago

Not sure about the rest of their services but the ...

Not sure about the rest of their services but the on line live video feed for recent memorial service for my Aunt that passed away was a complete failure for us. We tried logging on from Australia. The information forwarded in advance on how to log in was inaccurate, the video link didn't work, there was no way to get help/service so we missed it. Apparently the whole thing was running significantly late but there was no way for people logging on to know this. This is analogous to the photographer for your wedding forgetting to put film in their camera. If it doesn't work well it isn't like you can do it again next week. Very frustrating and very very disappointing.

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