ZERO POINTS!!! Two Galaxy Note mobile phones that ...

ZERO POINTS!!! Two Galaxy Note mobile phones that break directly after the update. An Italian ruling by the European Union has condemned Samsung to have Samsung INTELLIGENTLY update it in such a way that the devices break down.
I never buy anything from Samsung anymore.
My personal impression is that I have been cheated by them.
The most expensive cell phone of which and after 2-3 years it is broken by their update.
I even called 3x and asked to speak with superiors. It has been denied everything and zero-point willingness to take responsibility for the economic damage they inflict on their customers.