Now Larimar was not a bad place in general - rooms...

Now Larimar was not a bad place in general - rooms are big, the beach is clean and they have a really good free WiFi there. But there are few concerns I would like to share:

1. Preferred guest program - 0/10
They have very annoying VIP program called "preferred quest" and I was stupid enough to buy it. The annoying part is: every single staff member will be asking you: -Are you preferred quest? You will be asked at the restaurant, at the beach, at the pool and at the buffet few times per day: -Are you preferred quest? And people around me were like: -no, we are not preferred...No, I'm not preferred quest... I personally don't think that this is a good idea to separate quests in 5 stars hotel to preferred and not preferred. Another thing is this program is totally useless from my point of view. You will get %20 off for SPA treatments, which is ok but totally not worth it. You will get an opportunity to have a lunch on a designated food court - but food will be the same. The biggest positive thing I've got from this program - I can reply to staff that I'm a preferred quest. Do not waste your money.

2. Hotel Maintenance 0/10
I would say that whoever is responsible for maintenance should be fired immediately. I've got luxury ocean view room in Preferred quest section. We could't open the door because of door lock glitch (it took them 1 hour to fix), when we finally got inside the room we realized that safe is not working (it took 2 days to fix) and phone didn't work. Of course most of us don't need a land line phone on vacation, but in case you have to call to another room, or to call main lobby there should be one. So I went to lobby and reported that my phone is not working. They smiled, replied "Si senior", took my room # and that is it. Nobody came to fix the phone during my 7 days visit. Thermostat didn't work as well, but temperature was OK, so I didn't complain.
Walls. It looks like last time walls were painted in 1850. Take a look on the picture below. This is a 5 star hotel?
Elevators are another story. There were 2 elevators in my section of the hotel. First one didn't work for 7 days in a row. Second one had a wires coming out the wall and half buttons missing. On a day 3 or 4 they replaced buttons inside the second elevator but looks like they didn't get right buttons in a stock, so now there are 2 buttons with number "4" on it and few other buttons without any symbols. Of course there is a display on a first floor that suppose to show you the status of elevators (like which elevator is where, going up or down etc) but of course that display didn't work. Basically you have to come to 1st floor, press unnamed button and wait. Elevator status display is not working, one of the elevator permanently is out of service and you have no idea if second elevator is coming to you or being used by cleaning staff. And it doesn't looks like someone from maintenance team was really care.

Food 1/10
International Buffet food was absurdly bad. I personally would say it was one of the worst food in ever had in Dominica. It was looks like they are getting a food from the cheapest suppliers. Also there are 4 A la carte restaurants with the same food quality.

Strangers on a beach. I cannot rate is because this is not really belongs to Now Larimar but please be advised that beach is a public property and Hotel located only ~500 meters away from local apartments. There is enormous amount of strangers on the beach offering you drugs & hookers. Do not leave your belongings on a beach, keep it in Hotel area which starts approximately 10 meters from the water.