Chief Executive Officer Review of Sunset & Wilsonville Audi
The sale manager sold me his personal car to make ...
The sale manager sold me his personal car to make the deal. NO JOKE! I never take the time to review anything anywhere but after my experience here I had to because I've never had a car buying experience quite like this. My wife and had been looking for a very particular used car (S7 Prestige, black optic, carbon fiber, fully loaded etc etc) for a period of time and never thinking that we were going to find it we started looking at alternatives with Scott at Wilsonville Audi. He helped us a couple times and never pushed too hard. As somebody who has worked in the business I know the pressures they face to make the sale and you never feel that come through with this dealership. Anyway, we went back to look at a vehicle that we thought might be close to what my wife wanted but it didn't have most of the options so we contemplated what it would take to add on everything that she was looking for and it just didn't make sense. While looking around the lot we spotted the exact car (seriously, the exact freaking car) we wanted over in the far corner parked among other vehicles that clearly didn't belong on the sales lot. I assumed that they were employee cars but went to ask the sales guy anyway and he confirmed that they were indeed employee cars. He asked which one I was looking at and when I told him he said that he would go talk to the manager who owned it to see if he was interested in selling it. Having worked at dealerships before I assumed that this was just a daily driver that the dealership provided him however as it turns out they do actually have to buy their own vehicles and this was indeed his personal car. After a few minutes of explaining that it had every possible feature we wanted he said he would sell it. How often does that happen? Having completely blown the first rule of negotiating by showing our emotions and pure giddiness I expected to get completely hosed in order to buy the exact car we wanted but that could not have been further from the truth. Long story short they made us a deal we couldn't possibly refuse and even despite the fact that I love to haggle they accepted my first offer which is something I have never seen in the car business before and I got a screaming deal on the car and my trade. Clearly these guys are in the business of moving cars and making people happy and that is a rare thing to see at a dealership these days. Not to mention the fact that I am now driving around one kick ass Audi and my wife can't wipe the smile off her face. Happy wife happy life, thanks Wilsonville Audi!
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