For whatever reason our reservation did not includ...

For whatever reason our reservation did not include the last day on our itinerary, so we were required to check out and check back in, which while was not overly inconvenient - caused a housekeeping issue where our room was not cleaned for that day. We had television issues/remote issues and had to deal with the inconvenience of the elevators not working for part of an afternoon. We also had housekeeping wake us up to deliver towels and pillows that we never requested.Otherwise a nice room and decent hotel for the most part...they did "correct" the situation by awarding my wife's loyalty account 10k points. I'm not sure what that's worth, but a hotel of this quality is not expected to have Motel 6 gaffs like we had...either way, it is what it is...That was our experience...