When I first bought my car, Ricardo was my service...

When I first bought my car, Ricardo was my service rep. He has long since departed, and he handed me over to Xavier. Xavier is a serious champ! He always takes care of my car. He's honest with me, and he helps me plan financially for the upcoming service maintenance: brakes, tires, major work, etc. Xavier always takes my calls, and walks me through whatever problem I'm having: flat tire, immediate oil-change appointment with a lack of time flexibility, or if there is a warranty replacement on my car needing to be done. What's even better is that I don't even have to ask if they'll wash my car: Xavier always surprises me with a "it's already run through the wash, parked in front, and here's where we are" with a full diagnostic and a smile! He always asks for time, and I prop up with my laptop and coffee. I anticipate always several hours, and him and his crew are rocket fast and get me out in half the time I budget for. I can't recommend his service enough or thank him for the positive experience!