4 years ago

Having stayed at Marriott hotels in the past, this...

Having stayed at Marriott hotels in the past, this was a somewhat disappointing experience.

The room - we paid for a marina view and asked for a higher floor. I also mentioned dust allergies in the special requests. Having gotten to the room - it was on floor 7 of 20+, facing the other tower rather than marina and while there was no comforter to accommodate dust allergies - the carpet was not vacuumed!
During the entire stay the housekeeping did not bother vacuuming the carpet in the room.

The king size bed had only one nightstand - what is the other person supposed to use?

The bathroom had no exhaust fan - making it not only really steamy during a shower but also rather awkward when not traveling alone. The bathroom light was on a timer, rather than using regular switch - causing half of your shower to be taken in the dark.

The fridge was tiny and was set to not go below 42 degrees. Having had some dinner leftovers I had to request a separate fridge to store my food in.

There are no blinds/shades on the windows, should you choose to sleep in you better do it with the light in the room.

The walls were thin, you can hear your neighbor's every move.

The dining options, especially breakfast, were ridiculously overpriced for the options available. Less than basic continental breakfast should not be charged $27 per person.

Staff was.. fair. The concierge was lost when we asked about dining options. Pointed us in a completely wrong direction, somewhat "ruining" the night.

We did enjoy the location, being close to plenty of attractions and other restaurants, and having had the ferry within a walking distance was a huge plus. Proximity to the downtown is a plus for business travelers.

Comments:

No comments