Michael Cribb

Review of Cartersville Medical Center

My sister had major surgery, I called to get an up...

My sister had major surgery, I called to get an update on her condition, was told to call back an hour later and they would be happy to talk to me about her condition. That was fine, so I called back about an hour and a half later and the nurse that answered the phone said she had had numerous calls about my sister and they couldn t take care of her if we kept calling. I told her I was told to call back by a nurse who said she would be happy to talk to me then, she then hollered for another nurse to talk to me. The nurse that did talk to me was very nice and informative, but the one before her was very rude, she even told me that our family should get together and have just one person call for everyone. The problem with this is I don t know who was calling up there and don t really care, my sister has a lot of friends from her church, and a lot of family, I don t know who was calling. I rarely see or speak to any of my family and I live five hours away from where my sister had surgery, I just thought it was very rude the way the nurse talked to me because I was concerned about my sister. I think the doctors are awesome there but I would rather be in a hospital with great doctors and nurses. One bad apple makes it bad for the rest of the nursing staff. I probably talked to much but I am very upset about this...