cindy brown

Review of Cincinnati Airport Marriott

Wow! What a beautiful hotel! We just needed a plac...

Wow! What a beautiful hotel! We just needed a place to crash before a very early flight back to TPA so we were looking for close proximity to the airport. We checked in, put our bags in our room and headed to return our rental car to Hertz. We took Hertz's shuttle to the airport in order to catch the shuttle provided by Marriott back to our hotel. At pick up , the Marriott driver informed us that he would have been happy to pick us up right at Hertz, cutting out the trip we had to make to the airport in order to get a ride back to the hotel. That is not the normal service that hotel shuttles provide! The staff was fantastic and our room was state of the art. The bed was very extremely comfortable and we enjoyed the large TV! Highly recommend this hotel and hope to stay there again when visiting Cincinnati! Bravo for customer service and for providing what we are all looking for as guests!