I rarely write reviews but I am compelled to share...

I rarely write reviews but I am compelled to share my positive experience at Pugi. After spending an entire day at other dealers who were doing the typical obnoxious sales pitches and wasting my time, coming into Pugi VW was a breath of fresh air. I received assistance throughout the buying process. Despite being short staffed on a busy day, I received personal attention from start to finish. I was given time and space to make decisions and never once felt pressured. I had driven to Chicago from Kansas City to buy a car and everyone at the dealership was extremely respectful of my time and eager to make sure I was completely satisfied before I drove off. I would highly recommend Pugi VW and I would definitely make the 8 hour drive again to ensure the same high level of customer service and respect that I received.