right vs acceptable Review of Stampede Toyota
0 stars: because of lack of empathy, lack of infor...
0 stars: because of lack of empathy, lack of information, and lack of understanding,
4 stars: for being excellent at deceiving people, ignoring calls
"DO NOT GIVE A DEPOSIT", "DO NOT give anything till you are 1000% sure" always remember a "sales person" is representing the dealership and not you! your interests are the least of his/her concern.
A year ago we stepped into to look for a family vehicle and were only interested in browsing till we all as family decided which vehicle was suitable for "the family". So, we (me and my brothers) found a vehicle but we were not ready to finalize till the head of the house was around "my dad" so the salesman said no problem how about you do a deposit of 5000$ and I was like my credit limit is 3000 so will have to wait till my dad gets here. The sales man never mentioned that a deposit could be as low as 500$? and took 3000, so my dad got there liked the vehicle and we decided to "sign a contract". The car was suppose to be under his name, insurance was under his name etc. but I paid the deposit because i was talked into it "the vehicle maybe gone" etc. So we get home and find out some issue with insurance, and not as we had planned to had to back out, so I called immediately and said to hold the process and the finance manger said so held and we ended up canceling the contract. Now, I am not in touch with my family for various reasons, and can not afford a vehicle on my own, and "stampede Toyota" will not make a refund but has told me the credit can be applied to another purchase. So a broke student, with thousands in student loans and still in school is losing 3000$ to "stampede Toyota" . I didn't sign a contract, the car was not for me, we made it clear that the car was for my dad, so why was I talked into giving the deposit, my signatures are not on any of the contracts so they can ask my dad for the 3000? not me!! this dealership could embrace some empathy in this season of giving, and understand that those 3000$ is such a fraction in hundred-thousands they probably make in sales everyday, and that 3000 would make the difference for me in having a shelter and food for few months.
this vehicle was suppose to be for my dad, I just got talked into giving my credit card information and a deposit but I never signed anything, it was my dad so if anyone has any guidance or word of advice please do share after reading my post. happy holidays.
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