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Jim Twyman Review of Urse Dodge, Chrysler, and Ram
Went in for a scheduled appointment for an issue w...
Went in for a scheduled appointment for an issue with my 2014 Ram 2500. The Service Advisor, Levi Yost, was very helpful and the repair was completed, under the factory warranty, the same day. No issues there. The reason for not giving them 5 stars is twofold. Number 1 - it does not make sense to me that they only had 1 Service Advisor working on a Saturday and only 2 Service Technicians working. They were very busy and I assume that Saturday s are busy days for the Service Department. Number 2 - this dealership will not work with 3rd party Warranty Companies. Luckily my repair was covered under the factory warranty. If not, I would have had to pay the $130 Diagnostic Fee and go elsewhere for the repair.
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