Weston Mansfield

Review of Wade Raulerson Pontiac, Buick,...

***SCAM ALERT***

***SCAM ALERT***

I had my car towed here one night because it wouldn't shift. After realizing they would be closed since it was Sunday i attempted to troubleshoot the issue myself to see if i could find the problem.

After about 5 minuets i found the problem. It was really simple and just a small broken part, i removed the broken part and bought a new one for under a dollar. I did not have time to do it myself so i had to leave my vehicle there for them to complete the repair.

on monday i recived a call saying there was an extensive problem with my transmission and would need a whole new one for almost $2000.00 USD. Then as if knowing i would never be able to pay that, they offered to "take the car off my hands". They were trying to sell me a car.

I asked to speak with the technician who diagnosed the issue. When i asked him a more detailed description of the issue, he said "something had come apart in the transmission."

it was really obvious they had just assumed that and had not actually looked at my car, they were just trying to offer me the most profitable option for themselves.

I took it to a local mechanic and they confirmed what i had thought the issue was, they completed the repair for $267.00 USD including towing costs.

This GMC dealer was just attempting to take advantege of me as they probably do with many others. I was forced to pay $100.00 USD for a diagnostic fee when it was CLEARLY diagnosed incorrectly.