I spent weeks trying to get a hold of someone on t...

I spent weeks trying to get a hold of someone on the phone about a skydive purchased that had to be used within a year. I never reached anyone. I finally had to just drive there, again, and hope to skydive. Now it is post my first tandem and I want to purchase my second tandem before signing up for classes to get my license, and again, I can't get a hold of someone to purchase my second skydive. It makes me really wonder if another drop zone is a better idea, since getting a hold of anyone has proven impossible. Also, the second tandem price online is stated at $129, while the price in the first tandem pamphlet is $149.

As far as the skydive itself, I felt very safe. The place is nice. But if you want to do a skydive, you just have to go there and plan on spending the day, and expect to be disappointed if the clouds do not cooperate. The experience is only positive by actually going there. Since I live over a two hour drive away, this very fact of only getting things done by having to go, such as even purchasing a second skydive, would eat four hours, because they can't seem to answer the phone. This lack of customer service seems to override the total experience.