Brought a School group of 55 who were pumped to ge...

Brought a School group of 55 who were pumped to get their own wands. Got there and found out they were totally out of wands. What? We called our -almost $500.00 reservation in months back. Better inventory control is needed in my opinion.also, we have been here before and we re greeted at the doors and given wristbands for our students. Today, we basically had to wing it and explain everything to our parent chaperones. No one seemed to be interested in our arrival! Parents were lined up for too long trying to pay and we were told we had to jump in front and pay for all the kids first. We were not trying to get out of paying our almost $500.00 bill! Then we got the news that kids couldn t buy their own souvenir wands bc MagiQuest was out of them. This was a $$$ loss for your facility as many of our children had money in hand. Sadly, this was not as much of a pleasant beginning as we experienced last year with an even bigger $$$ group.