C

Carlo Mollicone

3 years ago

We stayed 7 days in New Year 2019 2020. In the age...

We stayed 7 days in New Year 2019 2020. In the agency we had booked a triple room, arrived at the hotel we were assigned a really tiny standard double (the smallest on the floor, we photographed the fireproof plan from which it was clear that smaller room, a double not a triple). After various controversies and requests at the hotel they did not assist us at all. For them it was our tour operator's fault.
We asked for a room change several times, never satisfied. Yet we are sure that there were free rooms.
Terrible cleaning service. In the 7 days the room was never vacuumed. Dirty bathroom and towels were missing every day.
The breakfast a pittance, the essential of a salty, as for the few old and dry sweets.
Too bad because the location is very good.

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