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katherine baima

4 years ago

we just moved in to a new apartment and had all of...

we just moved in to a new apartment and had all of our emails and calls ignored for the first week. we have no mail key and have life-supporting medications locked inside. when we finally got in touch with someone, she said we hadn t been given the key because it wasn t ready yet and then had us travel to the office to pick it up. if we hadn t kept calling, i am sure no one would have provided this key to us.

no apologies or sufficient explanations. our other complaints such as an incredibly hard to work and sticking door lock are yet to be addressed. and the apartment wasn t even cleaned!

really awful.

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