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Shahin Ahmad

4 years ago

The location is brilliant in the Haram, although t...

The location is brilliant in the Haram, although they have been building a new gate for the Haram and the Kabah is no longer within view from the prayer hall or rooms of the hotel. No escalators to access the mall areas - have to come all the way down, out and then up again. Customer service is not great. Language is the main barrier, as not many of the staff really speaks English. Only Arabic and Urdu/ Hindi!

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