MoeGreenCar Wales

Review of Dunraven windows

Extremely poor after sales broadening on rude, whe...

Extremely poor after sales broadening on rude, when there is a problem they will do everything in there power to fob you off. I had a conservatory built with a rear free standing cavity wall, it looked fine until it rained. The capping stones and lead flashing was there for show the rain poured in, could l get them to even come out NO CHANCE all they would say it's the bricks drying out. In the end water came out of the power sockets and blow the fuses and l lost my temper over the phone. Two people finally came out one being a retired bricklayer within ten minutes said it was a total mess. All the capping stones had to be removed and correct lay of flashing and stone work. All the cavity insulation was trashed and due to weather there was no time to retify plus electric points replaced by me. It was truly hell that period and except for the retired bricklayer no body ever cared it all felt like you were being a nuisance. DON'T CONSIDER DUNRAVEN EVER.