Paul LaRussa

Review of Le Meridien New Orleans

Placed a reservation March 1st for a week beginner...

Placed a reservation March 1st for a week beginner March 30. Upon arrival I have been told there is no room available b/c the hotel is overbooked . I am sent to a hotel up the street for the night. Supposedly I will be credited for the night but no one had told me how. I am given no room number or check in time for tomorrow but am instead instructed to lug all my baggage back to Le Meridian and that we ll put it in a room when one comes available . WHY DO THEY CALL THEM RESERVATIONS?? Terrible first impression. Update to follow.