The phone in the room doesn t work, tried calling ...

The phone in the room doesn t work, tried calling the front desk multiple times and the phone customer services are just useless. Most of the options don t work or connects you to another message and just a circle of wasting time.
TVs are from Stone Age ( Well that s a joke but they are 32 possibly plasma tv with a very low picture quality).
The rooms are dated and shower and bathtub chipped and painted in parts.
The air conditioning in our room is broken and no matter what we do it won t turn off and our room is like a sauna and guess what the phone is not working to let the front desk know!
The staff are nice and friendly and breakfast is ok.