Joanna Kent Review of Coral Springs Auto Mall
What a bad trip this was. I was told to come on do...
What a bad trip this was. I was told to come on down to Coral Springs Auto Mall by my brother for Repair on my car.
I had an air condition problem. I had to leave my car there all day. When they called me back to tell me my car was fixed and ready for pick up I asked what the price of the repair bill was?
The man that I dealt with Tom Pasquarella, the service boss for Kia and Nissan was very evasive
( He would not tell me) He just told me to get there quick, because of the time. He wanted to close this out personally. When I got there I WAS FLOORED. MY BILL WAS ALMOST $600 DOLLARS!!!!!!!!!
I told him that was outrageous!!!!! He told me I should have taken it to someone else then.. He threaten to enforce a mechanics lean against the repairs.[ I paid them because I needed my car to get to work and for my family. My father was ongoing chemo treatment for cancer.
Well that was that. The next day the air conditioner blew warm air and nothing was resolved or fixed for the $ 600 dollars I spent for them to fix it. So I called to complain and was told to bring it down again. This time they told me $1,200 for repairs.
This was there solution, Tom had a salesmen escort me into the dealer ship and try to sell me
A NEW CAR, THAT IS WHAT THEY WANTED ME TO DO. To forget about my air problem and buy a new car. WOW What a con job this was- spend $1,800 dollars for repairs or $22,000 for a new car.
I was appalled at the low life con job he pulled on me and my parents.
I had the car fixed by some one else. Part cost less then $50 bucks repair about $75 more. The $1200 repair they had quoted me was REALLY ONLY a $125 dollar job.
OK FOLKS GET SMART DO NOT DEAL WITH THESE PEOPLE EVER,
As for my car drove it a few months more. Got a bonus at work. Bought a new car for $25,000
AT ANOTHER DEALERSHIP OF COURSE............... They lost my $25,000 sale.
BIG LESSON HERE................ They got me for $600 dollars and not a penny more.
Instead of a new car when I was ready. I GLADLY spent my money at another dealership.
They should fire this guy but they wont his Wife is CEO of of one of the car dealerships Coral Springs Auto Mall owns. So he is protected. I also found out through a reliable source that Tom Pasquarella gets an additional bonus if he can get you to buy a "NEW" car from his dealership.
IF YOU NEED A NEW ONE OR NOT!!!!!!!
DO NOT GO TO THIS DEALERSHIP FOR REPAIRS OR BUY A NEW CAR!!!!!!
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