This review is specifically about Boo at the Zoo. ...

This review is specifically about Boo at the Zoo. I have great respect for the mission of this zoo and we have been coming here for 12 years since our son was born. So as not to decrease their overall rating, I will write a separate rating for the zoo itself. Here ya go folks: Boo at the Zoo has one fatal flaw...well, maybe two, that could be remedied easily.

1. Two workers at the snack truck
It can take 30 minutes or more just to get a couple of snowcones.

2. WRITE THE DEPARTURE TIME OF THE TRAIN ON THE TICKETS
The all caps was to make it loud enough for those in charge to hear ;-) We have ridden this train for the last five years, and this year was the first time we noticed that the departure time is actually 10 minutes before the time on the tickets. There were a dozen people in the standby line. One family waited 40 minutes and were turned away at the last train. Their 3 year old in tears, speechless parents. While they say that this information is in the confirmation email, it is buried a ways down, and the departure time is not clarified when you buy the tickets. It would be VERY SIMPLE to just write "departure time at ___" on the tickets they give you upon entrance. Poor crying little babies would be happy little babies, and doesn't everyone prefer that?