J

Jennifer Sirett

4 years ago

I've stayed in all kinds of accomadations and bein...

I've stayed in all kinds of accomadations and being a Canadian accommodation this was utterly unacceptable. If give it a zeroing I could. We were travelling with our 8 mth old baby and we had checked to see if they had a playpen and when we arrived we were given nothing but a hassle. We finally got the playpen. The room was disgustingly freezing because the air conditioning isnt sealed off properly. The heat is controlled by them and turned off at night so the room is freezing cold. I had to move my baby into the bed with us because it was so cold. The breakfast was nasty and clearly not fresh. The room is small and cave like AND dirty as hell. The floors were disgusting all through the hotel. These people clearly dont care about making your stay comfortable at all. They have zero sense of customer service and should get into another business.

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