M

Mathieu Caroux

3 years ago

I struggle to open my contract because the water m...

I struggle to open my contract because the water meter was nowhere to be found, today, having the numbers I call, the lady at the end of the line says that she hears me badly, I go back to my apartment so that she hears me in order to be able to communicate, I tell her that it is for a contract opening and that it has been dragging on for 2 days, she asks me for the number of the meter, I tell her that I am going down to see, she answers me "you have to hang up and call back, I don't have time to wait, we have a lot of calls on hold". I hang up and call back, and there, I understood that she told me to hang up to call back because it was 6.30 p.m. and the operator was too lazy to finish 5 minutes late. Too bad there are only them in supplier on Lomme, otherwise I would have been to see elsewhere, I will not fail to want to speak with a superior and to reassemble his first name tomorrow morning.

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