Christy Klement

Review of Media Markt - Saturn Nederland

What a bad company to order and deliver online! Or...

What a bad company to order and deliver online! Ordered a washing machine on Sunday, with extra service. On Saturday the washing machine was disassembled, and EMPTY emptied with regard to water .. an uninterested guy comes to the door on Monday, asks where he should be, points to the attic, he didn't seem happy at all, but hey most have the washing machine in the attic .. he arrives at the old washing machine (I am home alone, no knowledge of washing machines) he quickly turns the tap open and closed and says that there is still 1.5 liters of water in it and we we have to empty it and call old iron and bring the machine down ourselves. We must leave the packaging as we must keep it and the washing machine tap will not even be turned on! The washing machine turned out to be completely empty, except for a few drops, with the media market on the phone, but they blame us ... while this is not the case! After 2 days you get a message that nothing is being done and you can hang on the phone again for half an hour ... and you pay extra for that ... ridiculous !!