HimTheBoss aka Il Principe Review of Khaladia palace Rayhan by Rota...
I stayed 8 nights here. I wanted to experience mys...
I stayed 8 nights here. I wanted to experience myself as I may need it for my clients when in Abu Dhabi. I loved the place. Let's start with the positive note. Pool, Hotel and beach side are truly great and absolutely great for your stay. Even the changing room in the pool toilet was a great touch with Turkish bath, jacuzzi, sauna and all sort of lockers, showers etc. Just available with all pool entrance. Breakfast is great and extremely wide in terms of choice and availability of items. A great touch is done by the little kids dining room set up for dinner to allow parents to eat and the small ones to play while eating their preferred food. There are just few area for improvement but they need to be fixed to make the final step towards the top hotels in town. Staff needs to be picked with more attention, they need to present and act way more professional. At times I felt they don't like to go the extra mile... Service staff like SUMITH are amazing, but many of the rest are more focused on clearing and finishing duty asap. Lunch and Dinner are definitely not a strong point. Food almost similar all days...didn't find any exceptional food not in mains nor in sweet and desserts. Although Chef is always there to help you suite your needs where possible the quality of food and its variety definitely needs a change and a step up. Pizza are close to terrible... Almost uneatable.. Pasta always overcooked and fish always way to soft and similar all times. Some dessert I found really bad... The cinnamon custard made with left over cinnamon rolls from morning breakfast adding just custard (watery and truly a disgrace) it should definitely not be on the buffet. Finally all doorstaff and desk guys are very supportive and the all complex of the hotel definitely deserves your visit...but keep it Bed and Breakfast and arrange your Lunch and Dinner elsewhere at least until they fix those couple of points ...
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