We arrived at 7pm and it took almost 2 hours to "g...

We arrived at 7pm and it took almost 2 hours to "get our rooms ready" that we had reserved for a week. Took another hour to get our baggage because when we checked in our baggage while we were waiting on our room "to be ready" they just put it in the storage room without checking it in. Now it's Saturday morning and they are doing loud construction on the room next door. Called the front desk and all they are doing to help is take off $5 of our room. Terrible experience, terrible hotel. Rather of stayed at motel 6. Also, the "queen" size bed is really just a full size bed. Tiny rooms.