I hate to have to rate a place in my own city so p...

I hate to have to rate a place in my own city so poorly but it must be done. A friend and I bought a Groupon to take our boys to the water park and stay the night. The experience was terrible overall. First my friend called to check on the times of the water park as we could not check in until 4pm. The staff told her we could come to the water park before, but the staff also told her that the park was open the next day. When we arrived we found out the water park/arcade was only going to be open one day until 5pm. The staff that checked us in did compensate of with an extra arcade card. The water park was dirty, actually disgusting. All areas look un-cleaned, there was trash everywhere especially in the lazy river, and worse of all poop on the pool deck, yes that is right actual human fecal matter. The women's restroom was not attended, to say the least. The life guards did not seem to care if children were walking back up the sides in the central area of the park. These were small kids may 3-4 years old so I hold the parents responsible for this as well however is it not the responsibility of the life guards to assure safety in general? Now for the hotel, the staff was not helpful when asking basic questions. We asked multiple people if there would be breakfast and we got three different answers. Yes there would be a free continental breakfast in the morning, I don t know if there is breakfast, and no we don t provide breakfast in the am. The rooms where fair, however there was no hot water. Now I understand that things happen but we called to let them know about the water and they report it was being attended to, but would not be up and running for several more hours. I would not recommend this hotel or water to park to anyone. So save your money and time and go somewhere else. It is a shame that KC, Mo cannot provide a better indoor water park destination.