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BUYER BEWARE! I very strongly recommend against b...

BUYER BEWARE! I very strongly recommend against buying a vehicle from Sutherlin Nissan. I've dealt with them on several occasions over the last year and a half...from purchasing a 2016 Rogue...having problems with it...ultimately doing a Lemon Law buyback with them a little over a year later...to purchasing a 2017 Rogue a few months ago. There are too many grievances to list in this review. My issue is not with the vehicle or Nissan North America (as they stand behind their brand and take care of their customers), but with the extreme lack of professionalism of the dealer. I'd rate the service department 4 out of 5, as I've had mostly positive experiences with them, but would rate the sales and especially the finance department zero or below if I could. They use old school tactics of coercion, high pressure, and lying by omission. The finance manager I dealt with does not have the customer's best interest in mind whatsoever. Not once did he mention cancelling the extended warranty on my previous Rogue. Luckily, I did my homework, followed up with both the dealer (on multiple occasions until they corrected this) and warranty company before finally receiving the cancellation refund. The extreme lack of integrity at this dealer is ridiculous. I will not purchase another vehicle from Sutherlin and I'll steer anyone I know away from doing so as well. (This message does not require a response from anyone at Sutherlin "reaching out" with an apology, as it would be the same insincere earwash I've received at this dealer all along.)

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