Tiffany Randle

Review of Toyota of McDonough (formerly ...

They are scammers and a prime example of why peopl...

They are scammers and a prime example of why people don't trust or like car dealerships. I came in after negotiating for a 2018 Prius with Tierra in finance for $19,300 and explained to my sales rep, Ashley and the manager "MJ" this was the price I came in to pay. They pretended like they understood then got on the phone with the bank and came back to bring me paper work for $28K. When I asked why it was not the agreed upon price Ashley stated she didn't know anything about that and brought her manager MJ over to discuss it with me further. He stated that he had no documentation from Tierra for that price and that he had texted her and emailed her about the situation because she had left the office which wasn't true because she was just in his office less than 5 minutes prior to him coming over to speak with us. He just kept stating that they couldn't do that price because then they wouldn't be able to profit and didn't try to assist me in any way. They refused to be true to their word and wasted my time by having me come down to the dealership. If you have to get a new Toyota I recommend going an extra distance and taking your business to the Toyota dealership in Lithonia.