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PLEASE READ CAREFULLY! I have 2 dogs When I initi...

PLEASE READ CAREFULLY! I have 2 dogs When I initially started coming to vca over a year ago it was due to my dog Zee having an infection and needing emergency surgery $1600 Dr. Moral performed the surgery saved her life .. now they said she needs dental surgery $1000 the months after that it started to be one thing after another and nothing was under $200. I ADORE MY DOGS so I paid every bill with no issue next they said my other dog Porsha tested for heart worms again a process of $1100 or more that I paid out of love for my dogs. I started having issues of my bills being wrong from double charges that they thought I wouldn t see as well as dropping off my dog for a bath and nail trim and coming back no the service not complete and still having a bill. Mary Ann tried to resolve these wrongful charge issues I did appreciate however that is minor to the bigger issue at hand. I am CURRENTLY IN THE LOBBY i work long hours and dropped Porsha off for a bath and nail trim to give the place 1 FINAL TIME I got here after 12:30am a male tech opened the door and said someone would be with me next a female tech walks out does not tell me her name and only says I can t pick my dog up until 7am because it s between 7 and 12am I told her my work schedule would not permit she said it s nothing she can do or I can pay 116 for emergency and with that she doesn t know when she will get to my dog to release her. Another couple just left with their dog she brought the dog did their paperwork and had time to crack a joke while not even acknowledging that I AM STILL HERE. I shouldn t fear the treatment of my dog while in vet care and that s where it is! ALL IN ALL DO NOT BRING YOUR ANIMAL HERE I FEEL LIKE SHE DISCRIMINATED AGAINST ME AND MONEY IS THE ONLY OBJECTIVE NOT THE WELL BEING OF YOUR ANIMAL!

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