Joe Fox

Review of Marble Slab Creamery

My wife and I were passing time with our son, look...

My wife and I were passing time with our son, looking for a nearby yogurt or ice cream shop when I found this on Google Maps. "How could an ice cream shop get 3 star reviews?" I asked aloud. Upon arriving, we immediately started to understand why. The place was HOT inside!! Not only was it not what was to be expected for an ice cream shop, but it was also dilapidated. The person working emerged from the back room as if they were hosting a poker game and didn't want to be disturbed. After placing the ice cream on the "marble slab", it immediately started to melt. I'm familiar with these shops and know that the counter surface promotes freezing, keeping the ice cream cold as they work the ingredients, that was unexpected. As soon as she handed my son the ice cream cone, it was already dripping. By the time we walked to Starbucks (3 doors down), he was a chocolate mess! The napkin holders were stocked only on one side, the side facing the register, she had to flip them around so I could get some (like they forgot to do this when they opened at the start of the day hours before). As soon as we were handed our change, she returned to her poker game. Never had I imagined you COULD have a negative experience getting ice cream. They take no pride in their service or their product. Avoid this place and drive a little further to the next one, trust the negative reviews.