Sierra Spicer Review of Gunflint Lodge
Review only about the restaurant: Stopped into Jus...
Review only about the restaurant: Stopped into Justine's for an afternoon lunch while travelling down the Gunflint Trail. Waited about 10 minutes at the host stand to be greeted and sat, even though several servers/staff saw us. Server brought waters and then took a good 15 minutes before he came back. We finally ordered and about a half hour later our food came out. Lunch was enjoyable, but the 45 minutes of waiting for our check was ridiculous. It's not like they were busy (only 3 tables total at this point). Our server was helping another table intently and had to be purposefully ignoring us, his only other table. The manager walked by our table twice as well and we had the credit cards on the table, ready to pay for about 10 minutes. We had to ask the front desk attendant to give our server the credit cards, so we could pay and finally leave. After another 10 minutes we finally tracked down our server and we noticed he charged the same card twice, as opposed to charging each card individually. We were extremely upset and just done at this point and went straight to the front desk to inform them of our frustration throughout this entire visit. The server had to have been blantantly ignoring us throughout the time we were in the restaurant. Luckily the front desk apologized and took care of the check(s). They also said they would take care of this issue immediately. I have been a server and understand what it's like to be in the weeds but he only had two tables (a 4 top and a 2 top). And this was just the worst service in a spot that has all the potential to be a home run (great atmosphere, good food and great views). We will not be back, but hopefully no one else is subject to this lack of service.
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