The customer service team is completely unresponsi...

The customer service team is completely unresponsive. I submitted an application for financing and they accepted and approved me but failed to communicate the EFT information to the credit agency. Come to find, they amount I specified in my application was never deducted from my account. I emailed them because I noticed nothing had posted.. no response. I incurred fees from the creditor HC Credit which is HORRIBLE to deal with. I sent them a letter documenting my attempts to ensure my credit application was complete and their response was "these issues are between you and world jewels." Unbelievable.