Michael Schmitz

Review of Concord Toyota

We purchased a nice little Toyota Yaris used that ...

We purchased a nice little Toyota Yaris used that was supposed to come with a year warranty. Once we arrived they haggled on the price (to be expected) and said things like 'We just lowered the price, your lucky' & 'we have 9 people lined up that want to buy this car today', then they said the warranty could only be 6 months and would cost $500 extra due to the drivers' young age (22), etc. Well any way, we foolishly buy their warranty and now we take the car down in month 5 of owning it and they say it will cost $238 to get oil changed and the tires rotated. First of all that is a very expensive cost for such routine maintenance, and second of all that is supposed to be covered by the warranty we purchased. However, they say the warranty isn't in their system and to talk to sales, whom we already spoke with to schedule the maintenance with.

All in all we got a very good car through an absolutely scummy dealer.