Kimberly Colpean

Review of O'Hare Hilton Hotel

I stayed at this hotel on 12/31/17. The staff was...

I stayed at this hotel on 12/31/17. The staff was friendly but our room was filthy (hair in the tub, tooth paste on the wall, hair in the sink, toilet was pretty nasty). I tried several times to call the front desk but I sat on hold for more than 15 minutes at a time so I gave up. I needed to get to my flight early the next morning so I wasn t able to alert them. Very disappointed considering this is a Hilton and also considered a 4 Star hotel. The only reason I rated this a 2 was because the employees I encountered were very nice.