Considering a new apartment in Springfield, VA? M...

Considering a new apartment in Springfield, VA? Make sure Waterton Property Management is not the landlord or leasing office. Some of the worst customer service I ve ever experienced. They treat residents like numbers it s very corporatized. They have lots of red tape, really long, complicated contracts, too. They also do not have any complaint forms for residents so no accountability. Worst experience I ve ever had with a leasing office in my life. Hopefully that helps to warn others. Interestingly, the Better Business Bureau rates them a D- and that s the grade I would give, too.