Nate Jensen

Review of Enterprise-RDU Airport

Received car with leak in tire. Due to nature of ...

Received car with leak in tire. Due to nature of rental we were unable to exchange the car prior to final return. We called Enterprise to see what the options were. Their only suggestion was to exchange the car which was not feasible. Our only option was to refill the tire 2x per day.

Upon return of the car, Enterprise agent was able to provide ~15% discount for our trouble and stated that there were other options that we could have taken to fix the leak even though we were told differently prior.

Aside from the leak in the tire, overall satisfaction was good and would have provided a 4 or 5 star rating if Enterprise had provided correct information the first time to fix the leak or if there was no leak to begin with.