I have never written a review in my entire life bu...

I have never written a review in my entire life but this place just made me write this very first one. Got a detailed job done there but walked away very unsatisfied due to the sloppiness and lack of customer service provided. I was told over the phone regarding the detail job that the dealer provides by a very nice lady that it s going to look like brand new when it s done. Of course, I didn t expect it to look like new but at least somewhat cleaned and attention to details. I got neither so I called to let the dealer know that I was unsatisfied with their work. Eventually I got to talk to Mr Black one of the service manager. I was asked to bring back the vehicle for them to inspect and point out to them what was missed. I got the car back after leaving it there from Saturday-Monday without any update until Monday s evening that the car is available first thing in the morning. I got it back but nothing seemed to have been done to it as if it sat there the entire time. Two stars because I got the rental car the entire time otherwise don t bother going here if you need your Lexus detailed.