Kelly Rose

Review of Toyota of Alvin

My husband and I decide to shop around for a new c...

My husband and I decide to shop around for a new car. We weren't necessarily ready to buy but we wanted to test drive a few options. We stopped by Toyota of Alvin because I was interested in a Rav4. When we drove up we were greeted by Cody and he was very enthusiastic and friendly. He made sure to ask if we were already working with someone before proceeding which is something I appreciate in a sales person. I value integrity and team work in a business and you could tell that that's what they have here. He talked to my about all the things that were important to me in a vehicle and showed me options that meet those needs. He did not try to convince me to try something different or sell me something I really didn't want or need. It was a very pleasant experience and I really felt like he cared about my choice satisfaction. I know that is a very hard thing to do in an industry with a reputation for only wanting to upsell you features and services. Although we didn't intend to buy a new car that day I did end up buying a new Rav4 and I couldn't be happier. I love the car already and the whole team at Toyota really made the experience a good one. Thank you Cody for helping us out I appreciate it!