Rab Davis

Review of The Optimist

Man, this place has nailed customer service. My w...

Man, this place has nailed customer service. My wife and I went for our anniversary and the staff made us feel like royalty (and we ordered a very modest amount of food). Our waitress was beyond knowledgeable on their cuisine and good pairings, the food was fantastic (we recommend the duck and oysters), and when the night was over the whole staff gave us special menus that they signed and some complimentary champagne. We even thought the evening was gonna be spoiled when we left to find our car had been unjustly booted in the nearby parking deck due to some machine error with the parking meter, but incredibly, the Optimist general manager came out to the parking deck to check on us and make sure the whole thing was settled.
These cats are working hard to maintain an excellent level of customer service and I can't recommend this place enough.