Christopher Boffoli Review of Sunset & Wilsonville Audi
I contacted this dealership and spoke with Rocco a...
I contacted this dealership and spoke with Rocco about an A4 they had in their inventory that perfectly matched what I wanted and that no one else in the region seemed to have. When they assured me that they couldn't match the best price another dealer had given me, I thanked them and told them that I'd be buying the car elsewhere. It just didn't make sense for me to drive 6 hours round trip to pay many hundreds more for the car.
A few days later I bought the car from Audi of Tacoma who assured me that they had a great relationship with Wilsonville and did swaps with them all the time. I was at the dealership for three hours, negotiating and doing the paperwork for the sale. They told me that they were arranging the swap for a delivery in two days. They accepted my full cash payment for the car and I signed over the title for my trade in.
The next day Rocco call me back out of the blue saying that now he suddenly could match my best price. He said he knew that Audi of Tacoma wanted this car but he wasn't going to release it to them. He also said he had another coming from the port just like it and he wasn't going to release that one either. He didn't say why. But he said I could buy the car from him. I told him that I had already bought the car from Audi of Tacoma who assured me the swap was happening. When it was clear it wasn't I had to stop payment on my check and drive back to Tacoma to pick up my trade-in title. Audi of Tacoma said Wilsonville was to blame. It was a huge waste of time and made me reconsider if I even wanted to buy an Audi at all.
After I posted a negative review here, Wilsonville called me and insisted that they weren't to blame. They said they didn't release the car because the other dealer had nothing to trade. Curiously, they never mentioned this when they called me back to try to sell me the car the day after I bought it from Audi of Tacoma. They certainly seem sincere now, but so did Audi of Tacoma who insisted that Wilsonville was to blame. To their credit, Wilsonville did offer to swap the car I wanted with another dealer who I was talking to over the weekend. They also don't seem to have the amount of negative reviews as Audi of Tacoma certainly has. So I honestly don't know who is telling the truth. But what I do know is that spending $45,000 shouldn't be so hard. No wonder people despise buying cars.
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